Terms & Conditions


Due to the non-returnable nature of digital products our refund policy is strictly limited. Refunds will be granted within 14 days of purchase and only if the items have not been accessed or downloaded. Once a item has been accessed or downloaded no refund will be offered.

To start a refund, you can contact us at hello@elemnt.store
Furthermore, you can always contact us for any refund question at hello@elemnt.store.

Damages & Issues
Please inspect your order upon access or download and contact us immediately if the item is defective, corrupt or if you receive the wrong item, so that we can evaluate the issue and make it right 💛

Additional Non-Refundable Items
Unfortunately, we cannot accept returns on sale items or gift cards.

We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.