Refund policy
Due to the non-returnable nature of digital products our refund policy is strictly limited. Refunds will be granted within 14 days of purchase and only if the items have notΒ been accessed or downloaded. Once a item has beenΒ accessed or downloaded no refund will be offered.
To start a refund, you can contact us atΒ hello@elemnt.store.Β
Furthermore, you can always contact us for any refund question atΒ hello@elemnt.store.
Damages & Issues
Please inspect your order uponΒ access or downloadΒ and contact us immediately if the item is defective, corrupt or if you receive the wrong item, so that we can evaluate the issue and make it right π
Additional Non-Refundable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refund
We will notify you once weβve received your request, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
